Troubleshooting
- Why is my MX2 not being detected?
- What to do if my software is freezing?
- Why am I getting "Error: Invalid Email Reset Password Request"?
- Why am I receiving "Error: Invalid login credentials, please try again"?
- What if I am unable to log into my account after installation
- What if the software won't load after installation?
- What do I do if I get Exception Error: E0434352 - Software Freezing During Image Capture?
- What if I encounter issues capturing images?
- What if the images are too dark when capturing?
- What if I am unable to accept terms and agreements
- What if I am unable to enter notes on the summary screen