Frequently Asked Questions
- How do I specify where my images download?
- How do I find where my picture was downloaded?
- Can a technician be trained to use the MX2?
- Does the MX2 need to be removed during the slit lamp examination?
- Does the MX2 work with a Mac?
- How does the Meibox attach to the slit lamp?
Hardware Installation
Software Installation
Troubleshooting
- Why is my MX2 not being detected?
- What to do if my software is freezing?
- Why am I getting "Error: Invalid Email Reset Password Request"?
- Why am I receiving "Error: Invalid login credentials, please try again"?
- What if I am unable to log into my account after installation
- What if the software won't load after installation?